Software Support Consultant

360 Resourcing Solutions Limited
Bristol (City Centre)
£20,837 per year + Excellent Benefits
07 Oct 2017
08 Nov 2017
Contract Type
Full Time
Software Support Consultant My client are an innovative, technology based, leading company that provide a range of document control systems to their clients in both the public and private sector. They are currently working with 360 Resourcing Solutions to recruit a Software Support Consultant, to join them at their Bristol Offices. Basic salary; £20,837 plus benefits and excellent career development. Reporting to the Document Support Team Manager, you will be part of an exciting new team responsible for converting our customers' documents into a form that can be processed by our bespoke suite of software. The Software Support Consultant will be trained to understand the content and construction of a variety of Commercial documents. You will build bespoke document templates and you will also be responsible for carrying out ongoing maintenance as our customers update their documents. Principal Activities - Accurately recognise the content and significance of information on Commercial documents - Apply defined logic to construct robust templates for our customer's documents - Maintaining a high standard of quality control in response to change - Escalate any issues or queries to the Software Support Manager - Commercial - Following pre-defined procedures and documentation to aid timely task resolution - Maintain a clear log of activities using our bespoke task management software Education * Minimum five GCSE Grade 'C' or equivalent, including English & Maths Key Attributes The Software Support Consultant will need to demonstrate the ability to: * Work efficiently * Work methodically and logically * Relay technical information clearly * Understand new and bespoke software Candidates will need to demonstrate: * Excellent analytical and problem solving capabilities * Attention to detail * Strong written and verbal communication skills In return our client offers a starting salary of £20,837 and a generous benefits package which includes salary increases with development, Contributory Pension and a Healthcare package. As this is a new team there are excellent opportunities for the Software Support Consultant to progress within the company. Please apply now for an immediate interview.
This job was originally posted as