Database Officer

London (Greater)
£15.94 - 17.54 per hour
06 Oct 2017
08 Nov 2017
Contract Type
Full Time
I am currently recruiting for a temporary (possible temp to perm for the right candidate) Database Officer global charity based in London. The successful candidate will be responsible for ensuring the supporter database fully support the fundraising teams in order to maximised income. The candidate will lead on ensuring supporter data is correctly and efficiently stored on the database, run data selections and help provide reports and analytics to the fundraising team. Key responsibilities Support the Database Manager to produce accurate data selections from a complex database, Manage the data flow for each appeal, ensuring all constituents are assigned the correct package and that all coding has been recorded in accordance with our appeal procedures Support the Database Manager in producing reports, KPI's and analytics for the fundraising team Maintain helpdesk inbox, ensure internal stakeholders queries are responded to within SLA of 48 hours Liaise with the various fundraising teams to ensure agencies are briefed accurately on data capture and export routines Assist other members of staff in the Fundraising, Finance and Communication team with their daily database queries Identify potential weaknesses in the database and work with the Database Manager to create and implement new systems and processes to improve the database Deputise for Database Manager in times of absence or at times of peak demand for services Responsible for delivering RE training to internal stakeholders Responsible for database housekeeping maintaining consistent procedures for using the database Generate e-newsletter lists, adding new subscribers and marking unsubscribes on RE In order to apply you should have the following skills and experience: Essential: Experience of Raiser's Edge (including imports, exports, queries) Experience of database administration ideally within a fundraising environment Experience of dealing with external agencies such as mailing houses and data management companies Experience of data cleaning and quality enhancement Working knowledge of Import-o-Matic Experience of creating data selections, queries and segmentation for appeals Proficient in Microsoft Excel Desirable: Project management skills Gift Aid experience Microsoft Access If you have the stated requirements then please apply to Harris Hill with your up to date CV. Please note that only suitable candidates will be contacted with further information. Closing date: ASAP Please note that applications will be reviewed prior to the closing date and early applications are in encouraged.