Infrastructure Specialist - York

BCT Resourcing
£30,000 - £35,000 per annum
07 Oct 2017
08 Nov 2017
Contract Type
Full Time
Position: Infrastructure Specialist Location: York Salary: £30000 - £35000 per annum Job type: Permanent Function: To act as a Technical Specialist in infrastructure technologies, providing advice, design, delivery and support to SBL’s customers and our hosted and managed services. Duties: To carry out a varied selection of duties including, but not limited to: Technical consultancy and implementation work, on customer sites, for managed services and for hosted services. Assisting Sales staff in identifying and qualifying opportunities. Providing technical pre-sales support by attending meetings, conference calls, providing technical web demonstrations and in any other way required. Technical scoping of customer requirements. Creating high and low level technical documentation for customer consultancy engagements. 3rd line technical support for relevant SBL services. Provide in-house solution and product training to SBL staff. Maintain qualifications in a core set of IT infrastructure products enabling SBL to offer infrastructure consultancy and support services to its customers. Skills / Experience Required: Extensive knowledge in a broad range of infrastructure technologies including server technologies, networking, virtualisation, firewalls and security technologies. Should hold or have held a professional IT qualification e.g. MCSE, VCP or CCNP Minimum 3 years experience in a 2nd/3rdline/consultancy role Ability to understand complex technical concepts Ability to learn and absorb new skills and technologies Strong customer facing skills Excellent communication skills both written and verbal Able to create high quality technical documentation Desirable Knowledge/Qualifications Shared Storage Technologies Data Centre Virtualisation Microsoft O365 Cloud Technologies Advanced Networking Firewalls IT Security products Any vendor qualifications would be advantageous Person: ‘Hands on’ approach and a willingness to learn Enthusiastic and motivated Ability to prioritise Attention to detail Team player Able to work on own initiative ADDITIONAL INFORMATION Non-negotiable: Broad range of skills and knowledge of infrastructure technologies including server technologies, networking, virtualisation, firewalls and security technologies. Excellent customer-facing skills, and abilit to fit well into the team - looking for a real people's person! Minimum 3 years experience in a 2nd/3rd line/consultancy role KEY SKILLS: Microsoft Server, Exchange, Virtualisation, Firewalls, Networking, SAN If you have further inquiries about this role, please don’t hesitate to contact our office at: ***********
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