Business Support Applications Analyst

Turning Point
From £26,000 to £32,000 per annum
07 Oct 2017
08 Nov 2017
Contract Type
Full Time

Business Support Applications Analyst

Salary: £26 - £32k

What does it take to become a leading health and social care organisation in the UK? It takes people who can turn lives around every day – providing encouragement, delivering innovative services and generally improving life for individuals with a learning disability or those affected by drug and alcohol misuse or mental health problems. But it’s not just our front–line teams that make a difference. So do the dedicated professionals who work behind the scenes to support the vital work we do? And that’s where you can come in.

Turning Point is now recruiting a Business Support Applications Analyst based in Manchester City centre.

Responsibilities will include, but not be limited to:

  • Management of incidents and problems for business support applications (e.g. Finance and Human Resources) ensuring timely resolution.
  • Capturing business requirements to ensure applications content is aligned with business need.
  • Support development team in functional and application testing to ensure seamless transition to production environment.
  • Ensuring application patching is undertaken and actively managed to optimise application availability.
  • Ensuring that vendors deliver to SLA to resolve incidents and problems with applications.
The successful candidate will:

  • Be willing to challenge stakeholders over processes that are in place in order to strive for constant process improvement
  • Have strong communication skills and be able to build instant rapport
  • Have knowledge of Finance and Human Resources applications.
  • Be able to write SQL queries
  • Be studying towards or willing to study towards ITIL Foundation
Running health and social care facilities and services on a not–for–profit basis, we invest every penny back into our care – and our people. So, if you’re ambitious and looking for a role with real value, help us to grow our business and your future,

To apply for this position please click the 'apply' button below to submit a copy of your CV.

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