Desktop Support Engineer / IT Support - Microsoft, Windows, Office

Fran Grant IT Recruitment Ltd
07 Oct 2017
08 Nov 2017
Contract Type
Full Time
DESKTOP SUPPORT / IT SUPPORT ENGINEER - Microsoft, Windows, Office 365, Active Directory, Mac, Printers, Network... A fantastic opportunity has arisen for an experienced IT Support / Desktop Support professional to join a well established, hugely successful and ever growing company. Opportunities for personal and professional development are in abundance here. EXPERIENCE / SKILLS REQUIRED: - Experience in an IT Support / Desktop Support role is essential - Experience with a range of technologies such as Microsoft Office, Windows, XP, Windows 7, Windows 10, Office 365, Active Directory - Printer support / management / installation - You will be supporting desktops, laptops, mobiles (iOS and Android) - Resolve network connectivity problems - Entrylevel server problems/issues - Predominantly Windows environment here but the use of Macs is growing - any Mac experience an advantage - Experience with ticketing systems an advantage - Broad / good all roundunderstanding of information systems and various technologies - Ability to coordinate support activities and manage workload - Ability to provide excellent service at all times (you'll be supporting up to 3000 users) - Ability to communicate technical issues to non-technical people - An analytical, trouble-shooting mindset, with a problem-solving personality - Tenacity to go that extra mile to get the information it takes to understand a problem - Take responsibility and ownership of all incidents and requests - Ability to expand on own current knowledge / pick up new technologies LOCATION: Barton upon Humber (DN18 5RL). Commutable from Lincoln, Hull, Beverley, Scunthorpe, Grimsby, Cleethorpes, Howden, Goole, Selby TRAVEL: You will be based at HQ in Barton upon Humber but occasional cover may be required at the Howden and Scunthorpe sites. SALARY: £18,000 - £24,000 dependent on experience (opportunity for performance related bonus which is paid £500 per quarter) + other company benefits This is a great opportunity to work for a fantastic, national organisation where opportunities for progression are regularly available due to continual expansion. A fantastic location with ample parking, a very prestigious office with cafe/restaurants, gym, and great people! Don't delay, send your CV!
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