IT Engineer

Venn Group
£22000 - £24000 Per Annum
05 Oct 2017
08 Nov 2017
Contract Type
Full Time

Permanent IT Engineer
A position has arisen within a leading independent cruise line company for an IT Engineer The purpose of this role is to maintain all aspects of the IT Infrastructure. The role will be focused on ensuring business success throughout all IT solutions. The successful candidate must have a clean UK driving licence.
Location: Purfleet, Essex ( With travel to group sites required from time to time)

Your duties will include:

  • Installing and configuring computer hardware operating systems and applications
  • Monitoring and maintaining computer systems and networks
  • Demonstrating and explaining to staff how to set up systems or resolve issues to staff, either face-to-face or over the telephone
  • Troubleshooting system and network problems where necessary diagnosing and solving hardware or software faults
  • Replacing parts as required
  • Providing support, including procedural documentation
  • Following diagrams and written instructions to repair a fault or set up a system as required
  • Supporting the roll-out of new applications
  • Setting up new users' accounts and profiles and dealing with password issues
  • Responding within agreed time limits to logged calls
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Testing and evaluating new technology

The successful candidate should show:

  • Initiative in developing and maintaining systems
  • An ability to deal with people sensitively and confidentially, adhering to policies and procedures
  • Articulate and approachable with outstanding interpersonal skills
  • A methodical and organised approach to work
  • Flexible approach to work as IT can include out of hours

Essential Technical Specification skills:

  • Intel and AMD based servers, workstations and laptops
  • Networking, TCP/IP
  • Windows Server 2008r2 / 2012r2
  • Active directory and group policy management
  • DNS / DHCP configuration and management
  • Hyper-V virtualisation technologies
  • Microsoft SCCM 2012r2 (SCCM & MDT)
  • Sophos UTM and associated technologies

If you are interested in this position or would like to find out more about similar roles please contact Renay on 0118 207 1212 and email your updated CV to
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

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