2nd Line Support Analyst - Hull

Erin Associates
Kingston upon Hull
From £18,000 to £22,000 per annum
05 Oct 2017
08 Nov 2017
Contract Type
Full Time

2nd Line Support Analyst – Hull

£18,000 - £22.000 + Pension + Healthcare

SQL Server, Support, Database, Helpdesk, Software

This well-established organisation requires a driven and self-motivated 2nd Line Support Analyst to join their busy technical services team. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm and will have worked in a client facing environment before.

The current vacancy is for an innovative technology company who are looking for a Support Engineer to provide efficient technical support.

Key Responsibilities:

Understand client’s business and how company software has been configured to support itUnderstand and resolve issues raised by clientsDetermine the appropriate resolution in a timely mannerCreate SQL Scripts to implement a work around where applicable.Providing high levels of IT Support to customers and colleagues

Skills Required:

SQL Server or equivalent RDBMSUnderstanding of various software’sLogical Problem SolverA degree in a relevant subject is beneficialThe company have an excellent reputation within their sector. They look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path.

They are interviewing immediately so click APPLY to be considered for the role!

SQL Server, Support, Database, Helpdesk, Software

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This job was originally posted as www.cwjobs.co.uk/job/76752802