Technical Support Engineer (Cloud)- 1st Line

From £19,000 to £24,000 per annum Pension, Private health care etc
05 Oct 2017
08 Nov 2017
Contract Type
Full Time

Technical Support Engineer

Windows, Linux, VDC, AWS or Azure

Interoute are the owner-operator of one of Europe’s largest networks and provide a global cloud services platform. We are expanding our highly successful CloudStore On-Boarding team, working at Interoute’s Centre of Excellence for Application Management, with a particular focus on improving and extending the services we offer to customers during their delivery phase, aiming to give our customers a first class introduction to our platform.

Person Specification

• You are an excellent communicator, both written and verbal, with the ability to explain technical concepts to non-technical people.
• You are able to work to tight timescales, either alone or as a member of a larger team.
• You are a responsible individual with a desire to take ownership of a problem and see it through to resolution.

Experience Required
• Demonstrable experience providing support for business critical production environments.
• Demonstrable experience deploying and managing Microsoft Windows and/or Linux servers in a virtualised environment (VMware)
• An understanding of network fundamentals.
• A solid foundation in x86 and virtualisation technology.
• Knowledge of cloud services including cloud storage would be advantageous.
• Experience writing database queries would be advantageous.

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