About the role
We have a great opportunity for an experienced Neighbourhood Officer to make their mark in our newly merged housing group and to join our team to lead on the delivery of high quality, consistent and pro-active housing and tenancy management services.
You will work across a range of tenure types supporting and strengthening sustainable communities and be the lead local contact for a geographical patch ensuring decisions at a local level are focussed on the customer and core service delivery.
About the individual
You will have experience of successfully representing their organisation in varied environments and of adapting their approach to suit their audience. Knowledge of current housing legislation is required. Excellent communication skills and the ability to work on your own initiative and lead on local decision making are also essential.
You should be able to demonstrate the following:
- Good knowledge of housing legislation in particular an understanding of Landlord and Tenant law and other legal requirements relevant to the allocation and management of homes
- Experience of successfully and confidently representing your Association/organisation in court and other environments
- Ability to write clear, accurate and concise records and reports with the ability to analyse data from a variety of sources
- Problem solving and decision making - ability to deal with potentially complex situations within a busy workload , mitigate risks to customer and organisation, and achieve positive outcomes
This role requires regular travel and applicants must be able to travel across the region on a regular basis as required.
This role is being offered on a 12 month fixed term contract basis working 18 hours per week.
Closing Date: Wednesday 18 October 2017 at midday
Interviews will be held on Monday 6 November 2017 at Innovation House, Bishops Stortford
For further details on this vacancy, and to apply, please visit our website via the button below.
This post is subject to a Basic Criminal Record Check Clearance.
About Clarion Housing Group
Clarion Group formed in 2016, following the merger between two of the country's largest housing associations, Affinity Sutton and Circle Housing Group.
With over 125,000 homes we are the country's largest housing group.
We attract and connect people and experience across every aspect of housing.
We plan and build.
We support people and invest in creating platforms for thriving communities.
Clarion Housing Group is committed to having a diverse and inclusive workforce. We wish not only to reflect the communities that we serve, but also to harness the wealth of creativity that diverse teams provide, including improved problem solving, innovation and dynamism. We are an organisation that encourages staff to be authentically themselves, which makes Clarion an effective and productive place to work.
As a Disability Confident Committed Employer we understand that people with disabilities are underrepresented in the workplace and that, as a result, we are missing out on vital skills and knowledge in our organisation. Please don't hesitate to let us know if you have a disability or long-term health condition so that we can automatically shortlist you for an interview, as long as you meet the minimum selection criteria for the position.