SAP Support Analyst

Milton Keynes
£40000.00 - £45000.00 per annum
06 Oct 2017
08 Nov 2017
Contract Type
Full Time

This permanent Milton Keynes based SAP Support Analyst job carries a salary of up to £45,000.

Your new company
A worldwide industry leader who prides themselves on innovation and forwards thinking is looking to add an experienced SAP Support Analyst to the team supporting their bespoke system.

Your new role
You will be responsible for analysing the current business processes and scenarios and recommending/developing solutions to meet business needs. Working along side the Process & Systems Experts as well as the IT Business Analyst you will collect business/system requirements and create appropriate documentation. An ability to prioritise new business demands whilst promoting process and systems efficiency in line with industry best practices and writing up New Business Requirements documents. Reviewing requirement and design documentation to ensure that solutions and changes proposed are technically sound within the business and system constraints and guiding as to achievable through system configuration rather than coding changes. You will also be responsible for developing and evaluating test plans and criteria to be carried out by relevant teams providing direction and support, whilst converting business requirements and high level design documents into a set of business test cases and scripts verifying the system is fit for purpose. Liaising with external suppliers you will ensure effective troubleshooting, investigating, analysing and working with relevant contacts to create solutions. In addition you will provide daily support and guidance to business users and Systems Experts to aid in reduction of internal costs, improvements in turn around time and streamline the service delivery including providing reports and information from the SAP BI system where information is not accessible to others.

What you'll need to succeed
You will display clear analytical skills with business knowledge and a clear ability to explain technical information to non-technical people complemented by your ability to provide clear recommendations. Excellent stakeholder engagement skills whilst able to work independently and as part of a team to tight deadlines. An effective problem solver you will have an aptitude for understanding SAP system processes and configuration.

What you'll get in return
An excellent benefits package to complement a competitive salary with an enterprise scale company providing opportunity for growth and development.

What you need to do now
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