Helpdesk Analyst

Premier IT
United Kingdom
£20000.00 pa
07 Oct 2017
07 Nov 2017
Contract Type
Full Time
An exciting media company based in South London are currently looking for a Helpdesk Analyst to join the team. This is a company with fantastic creative offices and is a great opportunity for a 1st like analyst with a years experience looking for excellent training, excellent perks and wanting to work around innovative minds! Key Responsibilities: - Provide general technical support - Provide 1st & 2nd line technical support for all printer issues - Provide 1st & 2nd line technical support for Mac and Windows system issues - Provide 1st & 2nd line technical support to all iPhone users - Provide 1st & 2nd line application support - Provide meeting room support - Asset Management and equipment tracking - Troubleshoot connectivity problems for remote users - Investigate and escalate, where appropriate, system errors - Installation and configuration of software in a controlled manner - Managing rollouts of new mobile devices - Anything else you want to get involved in! - The potential for learning in this job is limited only by the ambitions of the - Individual - Upcoming projects: Windows 10 and Office 2016 roll out, Office 365 migration enterprise and cloud based collaboration software. Salary £18,000-20,000 If you are interested please click apply now to find out more. Premier are acting as an employment agency
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