Field Service Engineer, Newcastle

Sopra Steria Recruitment Limited
Newcastle Upon Tyne
£100 per day
06 Oct 2017
07 Nov 2017
Contract Type
Full Time
We are urgently looking to fill Field Service Engineer roles for one our major Client to start ASAP. If you are interested and looking for new positions then please send your updated resume. Details of the position are given below:- Job Title: Field Service Engineer or (Recent Graduates can also be considered) Location: Opening for Multiple locations (Sheffield or Newcastle or Leeds or Cardiff or Inverness)(please mention the location you are interested) Employment Type: 3 months rolling contract pay rate: £100 per day for initial 4-6 weeks and then £20 per closed call. Required Car & Driving License Responsibilities Field engineers will work with commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops and Printers (desirable), but mainly on hardware break fix ensuring all contractual SLA's are met and delivering in a timely manner. To install, maintain and repair IT products such as PCs, Workstations, Printers, Terminals and associated devices. Work may also involve upgrading existing systems and the completion of routine maintenance activities. All tasks should be completed in line with company technical and quality standards and procedures and to provide a high degree of customer satisfaction. Accountabilities: Undertake fault diagnosis, basic troubleshooting and ensure effective Break fix of Laptops, PCs and Printers Escalate calls within given time guidelines. Knowledge of operating systems, hardware and commonly used software and standard applications. Install and test desktop products. Perform backups and restores as well as data transfer on PC's, laptops Carry out upgrades and conversions including replacement of component parts eg keyboards, monitors, disks etc. Able to repair basic software configuration and set up problems. Knowledge and Experience Typically secondary/high school qualified with a relevant technical qualification and 6-12 months relevant work experience.
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