New Concepts Openings and Training Manager

SSP Group plc
United Kingdom
£30000 - £34000 per annum + additional benefits
07 Oct 2017
07 Nov 2017
Contract Type
Full Time

The Company

We are looking for an exceptional trainer to join our New Concepts team as our New Concepts and Openings Training Manager. In this role, you'll be working with a range of new brand partners to ensure that when we open new concept stores our colleagues are both recruited and trained to exceed expectations. Our recent partnerships include Leon, Gino d'Acampo's 'My Restaurant' and Ed's Easy Diner - we have new concepts evolving all the time and new stores opening 3-4 times a year.

SSP are a worldwide company operating numerous branded food and beverage outlets in the travel sector (airports, rail stations and other retail environments). You might recognise some of our outlets - Upper Crust, Pumpkin Café, Caffe Ritazza, Millies Cookies, Real Food Company, Camden Food Co. We operate outlets in 32 countries and employ over 30,000 people with a 60 year history of providing quality food and beverage experiences across the travel sector.

The New Concept Openings and Training Manager is a multifaceted role where you will deliver the recruitment and training of our colleagues for our new concept stores. You'll work with internal teams within our support function as well as external brand partners to ensure that the training designed in line with their requirements for brand delivery.

The role will be site based, working with our Store Managers to deliver operational training and challenge standards onsite in line with brand partner expectations. You will be heavily involved in ensuring the New Store Opening critical path is achieved along with the Operations Manager.

Once the New Store is opened you will probably remain on site to continue to support the site from a recruitment and training perspective for a number of weeks, making sure that brand standards and customer service standards are embedded throughout service.

The Details

This role is a senior role within the department - we are looking for a experienced Trainer with a background within hospitality. You need to be an engaging and passionate trainer, with the ability to assimilate new brand standards and bring them in line with SSP standards. Our ideal candidate would be CIPD accredited, with a track record of delivery and demonstrable influencing skills at a Training and Recruitment Manager level within their current organistation.

The Benefits

In this role your salary will be c£30,000 plus benefits.You're likely to be site based for the majority of the time, so you need to be flexible to travel - most sites are based in and around London.

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