Brand Standards Specialists - Field Based

Domino's Pizza
£30000 - £33000 per annum
07 Oct 2017
07 Nov 2017
Contract Type
Full Time

Brand Standards Specialists - Field Based

Base location: Glasgow or Edinburgh

Salary £30,000 - £33,000.

We are currently looking to recruit a field based Brand Standard Specialist to support our Operations Evaluation Team in our Scotland and North East region.

This role is part of a fabulous national team, reporting into our Operations Evaluations Manager, who support our Franchisee population in ensuring that their Stores are working to a required standard. Our Brand Standard Specialists also provide our franchisees with support and assistance to achieve the best possible results. Our Brand Standards/Operations Evaluation team members play a vital role in reviewing store standards, ensuring the consistent delivery of a quality product and service with a smile.

Who are we looking for?

The right person to be a Brand Standards Specialist for us will be from a food service background, with a strong focus on customer service, and will possess the ability to work independently. The ability is to work with your team to ensure best practice and delivery of a first class service is also a key element of this role.

We are looking for someone who has experience in a multi-site business within an Operation function and has a proven track record in:

  • Maintaining standards and coaching
  • Store audits
  • Providing hands-on training during evaluations
  • Providing positive, constructive, and actionable feedback
  • Influencing and negotiating
  • Facilitating operational workshops
  • Providing operational and training support to new and existing stores

An assertive person who is able to build rapport quickly you will be confident in giving constructive feedback and skilled in diffusing conflict situations. You must be a confident decision maker who can communicate well with people at all levels whilst possessing excellent organisational and planning skills.

Proficient in the use of Microsoft packages including PowerPoint, Excel & Word you will be competent presenter who thrives under pressure.

Why join us?

You will be joining a passionate, committed team who support each other in an environment where development is encouraged.

As well as a competitive salary we provide great benefits which include private health care, company pension and of course discounted pizza.

Please Note: This role involves extensive travel, with overnight stays and weekend and evening work and you must possess a full driving licence.

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