Accounts Receivable / Credit Control Administrator

Kinetic Office Recruitment Ltd
07 Oct 2017
07 Nov 2017
Contract Type
Full Time
Accounts Receivable / Credit Control Administrator Warrington £18,000 plus bonus Overview You will ensure that all customer invoices are issued and processed in accordance with Company procedures. You will make sure prompt payment is received and any queries are resolved whilst delivering excellent customer service. Main Responsibilities - Ensure that Invoices and credits are issued to customers in an appropriate manner - You will be required to deal with all personnel across multiple sites to resolve invoice discrepancies and account issues. - You will be required to contact customers to obtain payment of outstanding debt, resolve queries etc. - Post receipts and allocate to customer accounts - Issue statements to customers - Regularly contact customers to chase for outstanding debt and resolve queries - Follow up all customer queries to ensure timely resolution - Ensure that the daily interface is complete and data reconciled if appropriate - Ensure that refunds due to customers are processed to the ledger in a timely manner - Manage the Invoice Discounting Facility including daily upload of invoice and credit values, query resolution, month end reconciliation and audit requirements if appropriate - Liaise with external auditors to provide information as appropriate - Manage credit account application forms and agree and review customer credit terms to minimise risk to the company - Escalate issues to management as and when necessary to ensure prompt resolution of outstanding issues - You will be required to communicate by telephone, email, instant messenger and face to face. Admin Responsibilities - Provide a switchboard function for the site, answering and transferring calls to the correct department or individual and taking and passing on messages where required - Provide a reception function for the site, meeting and greeting visitors to the site ensuring that the visitors book is signed and all necessary work permits are completed - Distribute incoming post to the relevant person or department and ensure that all outgoing post is processed for each evenings mail collection - Deal with requests for travel arrangements, hotel bookings and meeting room requests, ensuring that the most cost-effective booking is made and recording details for the finance department - Ensure that regularly used stationery and staff refreshment supplies are kept in stock and are ordered on a regular basis for all UK sites - Carry out any such other duties from time to time required by the Company Skills and Experience - Ideally educated to a minimum GCSE Grade C or equivalent in Maths and English - Working knowledge of MS Office applications Excel, Outlook and Internet - Experience of working in an accounts department would be preferable - Proven ability to deal with a high-volume workload and the capacity to investigate and resolve customer issues - Take ownership of specific accounts and understand how they work - Must be able to work as part of a team and contribute to departmental goals and objectives - Should be adaptable and flexible enough to assist in all areas of the department as and when required - Must be able to work accurately and with attention to detail whilst working to tight deadlines Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful.
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