Service Desk Analyst Incredible Salary - Reading

Red King Resourcing Ltd
£25k - £32k pa + Career tracking, game testing,
08 Oct 2017
07 Nov 2017
Contract Type
Full Time
Service Desk Analyst ! Incredible Salary - Reading Permanent £28,000 - £32,000pa + pension + benefits - This is depenndent on experience, but the benefits include free car etc Your new company One of the UK's leading Video Game Production companies that boast some of the best Technical Architects, Consultants, Engineers and Developers in the UK are currently looking for a Service Desk Analyst ! - Reading to join their existing team. Your new role As a Service Desk Analyst ! - Reading you will be based in their Technical Support Centre, which has recently just gone through a major refurbishment. You will be primarily involved in responding and resolving technical calls. You will need to work closely with the other Service desk team members, to ensure customers receive the highest level of service possible. Service Desk Analyst What you'll need to succeed * Experience with MS Exchange, Windows 7/8/10, Active Directory, Windows Server, basic Network troubleshooting, desktop troubleshooting * Must have IT help desk/service desk background * Excellent telephone manner * To ensure that all calls to the Help Desk from our customers are logged and responded to within pre-set service levels What you'll get in return An extremely competitive salary, career tracking and an exciting team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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