Technical Author / Developer Advocate

United Kingdom
Up to £50,000 per annum + benefits
07 Oct 2017
07 Nov 2017
Contract Type
Full Time

Technical Author / Developer Advocate

Our award-winning cloud technology client is looking for an enthusiastic technical author/developer advocate to be the “voice” of the developer and play a key role in authoring technical stories and user documentation to support the development of their products and services. This is a fantastic opportunity to really make this role your own; they have no ideas set in stone and are open to all suggestions regarding tools and documentation best practice.

As the sole technical author, you will be responsible for:

  • Acting as a key contact to make sure that developers have everything they need to build solutions with the product, including documentation, tools, sample code and training.
  • Building an active developer community through which developers will recommend the product to others and have an interest in its success.
  • Developing and maintaining technical and user documentation for all products and services built and supported by the development team, ensuring it is easily searchable, navigable and traversable.
  • As the successful candidate, you will have:

    • Technical authoring experience in a software development environment, ideally working on developer level documentation such as API / SDK documents.
    • Solid experience of working within an Agile Scrum team with experience of using agile tools (e.g. JIRA) to document stories, plan, estimate and report on progress.
    • Good experience using analytical tools (e.g. Google Analytics) to build reports, identify anomalies, and test hypotheses.
    • Deep understanding of architectures that support mobile web applications including responsive design and hybrid models for native device applications.
    • Extensive knowledge in the areas of custom software development, Object Orientated design patterns, web services, middleware and messaging technologies.
    You will also have a solid understanding of:

    • Technical design, development, and deployment of highly scalable web based systems.
    • Cloud (SaaS/PaaS/IaaS) technologies.
    • Large global platforms (e.g. CMS, DAM, ERP, CRM), eCommerce platforms (e.g. Hybris, IBM WebSphere, Oracle ATG, DemandWare), Open Source platforms, frameworks and components (e.g. Cassandra, Solr, NodeJS, AngularJS).
    • Coding languages including JavaScript, HTML5, CSS, Java, PHP.

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