Senior IT Support Engineer, Law firm, Legal

Recruiter
Fruition IT Resources Limited
Location
Leeds
Salary
£40k - £45k pa + Pension
Posted
06 Oct 2017
Closes
07 Nov 2017
Contract Type
Permanent
Hours
Full Time
Senior IT Support Engineer, law firm, legal Salary: Upto £45,000p.a 3rd line support, App Support, Application Support, Law, Legal, LLP, Systems Specialists Leeds, West Yorkshire We're looking for a Senior IT Support Engineer to join a successful legal business organisation in Leeds with a large pipeline of MS based infrastructure projects. The Role You will be responsible for 3rd line technical support and management of the Firms various bespoke application. Responsibilities - 3rd line infrastructure support - 3rd line application support - Querying and troubleshooting SQL databases - Adhere to defined Service Level Agreements, Operational Level Agreements and Key Performance Indicators. - Develop, test & maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise utilising MSI and App-V technologies. - Build and maintain images containing operating system & core applications for distribution to user desktops, troubleshooting and resolving issues as they arise. - Maintain the Microsoft System Centre Configuration Manager (SCCM) infrastructure used for the management and deployment of AG Windows 7 clients and software worldwide. - Development, test and deployment on new Windows 7 releases, including service packs and major enhancements. Key Skills and experience: Essential - 3rd level Application Support across multiple platforms (Web, Desktop, Virtual Desktop, Mobile Apps) - Microsoft Windows Server 2008/12. - Exchange Server 2010 - Active Directory - Group Policy - SCCM - PowerShell scripting - SQL Servers (2005/2008/2012) Desirable - Legal applications - ITIL Background, firm understanding of ITILv3 practices. - Citrix XenDesktop - Networking Please apply with your CV ASAP. If you have any questions/queries you can contact Gurleen Kumar - *********** 3rd line support, App Support, Application Support, Law, Legal, LLP, Systems Specialists
This job was originally posted as www.jobsite.co.uk/job/959266179