Sharepoint Analyst

Juice Resource Solutions
Bristol (City Centre)
£40k-42k pa
05 Oct 2017
07 Nov 2017
Contract Type
Full Time
SharePoint Analyst - Salary up to £42k dependant on experience - Bristol. General Description of Job - Delivery of the SharePoint service and configuration working with the 3rd party suppliers to ensure continuous service - Ensure you develop personal and technical skills to ensure constant delivery of high quality services for SharePoint - You will be a subject matter expert in SharePoint providing guidance across the stakeholder community. - Implementation of SharePoint workflow development and processes - Engage with both agreed suppliers and business users using agreed processes - Ensure SharePoint services are delivered within agreed SLA timescales - Attend meetings when required with relevant 3rd parties - Be aware of any costs that are incurred and ensure the budget holder has agreed to cost - Ensure delivery of good customer service through delivery of consistent, well documented, configuration of agreed SharePoint solutions Main Tasks - Control the configuration of SharePoint and ensure the installation is correctly managed by the 3rd party suppliers where applicable - Complete all 2nd and 3rd line support issues/problems for SharePoint to agreed SLAs - Ensure any configurations and development work is completed and tested within agreed timescales and delivered to the agreed standards - Configuration and creation of appropriate workflows using SharePoint Apps following the agreed development practices including full documentation and system testing - Help business users to exploit new functionality within the system in a controlled and measured way using the PMO processes - Ensure requirements are agreed with the stakeholder community and delivered in line with PMO standards and processes - Ensure project scopes and requirements do not dilute or deviate from the agreed strategy - Support the business application with further information to support client relationships and provide information to resolve issues with Suppliers - Ensure consistent application and systems documentation is updated when projects and smaller changes are implemented - Actively promote measures to be implemented to improve process documentation - Identify and suggest existing or new emerging standards and best practice for the applications team - Ensure any costs incurred are for an agreed project or existing budgeted SLA - Ensure all technical decisions taken are commercially aware and are inline with IT strategies - Manage your time to deliver activities to agreed timescales for new business, new contracts and mobilisations - Ensure you meet regularly with your line manager and complete the PDP process throughout the year - Manage your time to deliver to agreed timescales your activity for agreed projects - All solutions delivered should be to an agreed standard using agreed industry methodologies and have measurable benefits that can be tracked - Ensure all work carried out is either within an agreed SLA or Project sanctioned by the PMO - Ensure Company health, safety and environmental procedures are implemented and complied with at all times. Direction Technical Experience and Qualifications Desirable - Ensure you deliver a commercially aware service that is customer focussed - Bachelor's Degree in an Information Systems Field or preferably 3 years plus experience designing and/or delivering solutions - ITIL Foundation - A full driving licence - SC Clearance Essential - 3 years plus experience of managing SharePoint 2013 or 2010 functionality - 3 years' experience of Nintex and other SharePoint Apps - Working in a challenging and complex organisation and demonstrable experience of delivering business and technical change - Good experience of understanding and writing business requirements, specification writing and delivery of technical solutions to an agreed standard - Experience delivering solutions to an agreed standard using agreed industry methodologies - Proven experience working in a small team delivering technical solutions to business requirements - Experience of working with internal and external suppliers to ensure specified SLAs are met - Ability to deal with and manage conflict whilst building successful business relationships across a range of stakeholder groups - Resolution of SharePoint issues and problems - Strong experience of delivering SharePoint solutions for the business using enterprise content management, document management, Nintex workflow, self-service reports, HTML, CSS Skills Profile - A real desire to deliver quality service to customers at all times, the ability to manage the team through periods of change and growth, be self-motivating, flexible, hard-working and thorough - Great communication skills - Work collaboratively across IT and non IT departments - Ability to effectively communicate and influence others - Good understanding of PRINCE2 project management - Experience of working in technical teams with large enterprise class systems - Must be able to follow agreed processes and make suggestions for improvements - Commercially aware - Good creative thinking, problem solving and analytical skills - Good presentation skills - Willingness to undertake reasonable travel for work - Proven ability to build trust with stakeholders - Flexible and creative problem solving skills - Security clearable Behavioural and Leadership Competency Profile - Leadership Performance - Focusing on efficient and effective delivery and achievement of goals and targets to meet defined business aims. - Leading Innovation and Change - Embraces change by inspiring people to identify and make changes that maximise business success. Encourages and fosters continuous improvement and sharing of best practices. - Leading People and Teams - Bringing together and working successfully with diverse groups of people to capitalise on strengths, experiences and knowledge to accomplish shared business objectives. Encouraging development as a strategy to strengthen the business. - Leading Customer Focus - Focusing on achieving high levels of customer satisfaction and service, on both external and internal customer needs and expectations. Creating an environment in which employees want to and can deliver an excellent service resulting in sustained profitability and business success. - Leading Culture - Creating an organisational culture of high performance and excellence, by demonstrating the client values and behaviours. Embracing and promoting workplace diversity by conducting business to the highest standards off honesty and integrity. Other Duties and Responsibilities - Carries out any other appropriate task that may be required from time to time - Employees are responsible for their own Health and Safety and that of work colleagues and also trainees in their care - The nature of Aviation business requires a high degree of flexibility for all staff; there may be a requirement for travel between sites within the UK. Security Criteria Required - SC clearable - Dependant on the administrative priv
This job was originally posted as