Service Desk Analyst

Aston Tate Ltd
Hemel Hempstead
£24000.00 pa
05 Oct 2017
07 Nov 2017
Contract Type
Full Time
Aston Tate IT are currently looking for an Outstanding Service Desk Analyst to be based in Watford. The Service Desk Analyst based in Watford will be working for a company that are at the Forfront of there market and will provide not only an oustanding workspace but fantastic Salary and Benefits to go with it. The Service Desk Analyst based in Watford will have the following duties. - Provide 1st line support, Issue Resolution and request fulfiment, and setting up IT equipment. - Help with the reporting and monitoring of serivce desk and support using Uptime and ticket related metrics - Working with the IT deparment and personnel to discuss the impact of incidents - Improve the enhance the call resolution - Help support the Development of business support standards, processes and procedures The Service Desk Analyst based in Watford will need the following skills - Strong active directory experience - Experience with microsoft operating systems - Understanding of networking - Experience of working with Pc's and mobile devices - ITILv3 If this Service Desk analyst role in Watford sounds of interest please apply today for a quick response! Aston Tate refer a friend scheme Do you know a Service Desk Analyst based in Watford or someone who may be suitable for this role? Should you introduce a candidate to Aston Tate who we subsequently place, we will send you a £250 retail gift voucher!
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