Technical Services Coordinator

CMD Recruitment Calne Limited
£18k - £21k pa
03 Oct 2017
07 Nov 2017
Contract Type
Full Time
Technical Services Advisor - Various Shifts £18,000 - £21,000 per annum Devizes, Wiltshire Permanent Do you have previous customer service/call centre experience? Are you immediately available and seeking a permanent position in Devizes? If the answer is YES, then apply today! My client is currently seeking a permanent Technical Services Advisor to join their busy and dedicated team in Devizes. You will be receiving incoming calls from customers, where you will be organising the relevant response to their requests. The role: - Taking inbound calls from customers - Dealing with queries and complaints - Raising and checking work orders - Checking the database for customer details - Responding to emails - Updating and maintaining the database Person specification: - Previous customer service/call centre experience - Competent knowledge of Microsoft Office - Excellent verbal and written communication skills - Able to work well within a busy team - Ability to pick up new systems quickly Due to the location of the client, having your own transport would be beneficial. This role has various shifts available; Monday to Friday 0800 - 1700, and rotating shifts of 0600 - 1500 and 1100 - 2000. Successful applicants will be contacted within 5 days of their application, if you have not heard within this time please assume that you have been unsuccessful.
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