OFFICE 365 SUPPORT ENGINEER

Recruiter
Reed Technology
Location
Taunton
Salary
£13 - £15 p hour
Posted
05 Oct 2017
Closes
07 Nov 2017
Contract Type
Permanent
Hours
Full Time
My Taunton based client is looking for an Office 365 Support Engineer to support an established infrastructure team on an interim basis. Job Title: Office 365 Support Engineer Location: Taunton, Somerset Duration: 3 months initially (strong possibility of extension) Rate: £13 - £15 per hour (umbrella) Availability: ASAP Main Responsibilities include but not limited to: - Provide 2nd line Office 365 in accordance with defined ITIL processes - This will include but is not limited to: - Fault diagnosis and resolution of 2nd line Office 365 incidents - Delivery of service requests for Office 365 - Provision of technical advice and guidance to customers - Resolve 1st and 2nd line Office 365 issues and deliver service requests for customers - Ensure data security standards are upheld - Maintain appropriate documentation about incidents, problems, known errors, and all other related ITIL or ICT based processes and procedures as required Qualifications & Experience Required - Worked within an ICT Environment providing 2nd line support - Good working knowledge of Office 365 and delivering basic administration tasks including: - Account creations/membership changes - Password resets - Shared Mailbox permission changes - Active Directory - Exchange Online Admin Center If you have the essential skillset and wish to discuss in more details, please apply with your CV ASAP. Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided.
This job was originally posted as www.jobsite.co.uk/job/959255583