IT Support Analyst - IT Support Technician - Glasgow - £20,000

Ashdown Group Limited
£17k - £20k pa + Full Training
05 Oct 2017
07 Nov 2017
Contract Type
Full Time
IT Support Analyst - IT Applications Support Analyst - Glasgow - £20,000

Job Title: IT Support Analyst
Location: Glasgow, but with UK wide travel
Job Level: Junior, graduate, trainee
Core Requirements: 1st & 2nd line user support for all IT hardware & software systems
Salary: £20,000 + training
Reference: ASH16295CP
MUST HAVE: Full & clean UK driving licence

My client is a UK wide leading firm with circa 150 users split over 20 sites. They have a newly created position for a junior/graduate/trainee IT Support Analyst to take an instrumental position to provide 1st & 2nd telephone, remote and deskside/onsite support to all IT hardware and software systems.

Reporting directory into the Information Systems Manager you will get hands on training across a wide variety of IT systems. Although you will be based out of the Glasgow office you will be required to travel to the other sites to provide BAU support as well as get involved with rollout/upgrade/migration/refresh projects.

Although complete training will be provided, you will need some IT support experience and have the proven ability to pick up new technologies and systems.

The ideal candidate will have some experience/exposure to some or all of the following technologies:
- Windows 7, Windows 8 &/or Windows 10
- MS Office & Outlook
- Active Directory
- SharePoint
- PC's, printers, laptops, cabling & patching

Any experience providing support to bespoke / in-house applications &/or experience with VBA and SQL would be highly beneficial but NOT essential.

If you are an IT enthusiast with some commercial experience please send me your CV immediately clearly stating your skills, experience &/or relevant education. This role is paying up to £20,000 + training from the IS Manager & various online based training courses. Please state ref: ASH16295CP in the subject line.

Key Words: IT Support Analyst, IT Support Technician, 1st Line Support, 2nd Line Support, IT Graduate, IT Junior, IT Trainee, Windows 7, Windows 8, Windows 10, MS Office, MS Outlook, Office 365, Active Directory, SharePoint.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
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