Locality Manager For over 50 years our client has been providing a place for their customers to call 'Home'. However, they quickly realised that putting a roof over someone's head was just a starting point in their mission to inspire people to be the best they can be. Today, they build high quality homes for rent and sale, but they also do a lot, lot more - offering specialist personal support and access to services that help their customers make the most of their 'Lives'. and that's what makes them different! Their people make them. They say it often, and with good reason. Their determination, tenacity and dedication is critical to their customers' future well-being and as a telephone based customer services champion, you'll play a large part in helping ensure their readiness to face the challenges that lie ahead. Position: Locality Manager Location: covering Telford, Wrekin and Shropshire Job Type: Full Time, Permanent Salary: £32,000 - £39,000 per annum Closing Date: Sunday 15 October 2017 Interviews taking place: 26th October 2017 About the role: We all have a choice and this one could be the best of your life. It's not often that an opportunity comes around that provides you with the chance to do something transformational that will have a positive impact on the lives of thousands of people. This is no ordinary opportunity and they are not looking for an ordinary candidate. They are seeking an exceptional leader who believes in people and their potential to achieve more. As Locality Manager you will inspire, lead, empower and coach your team to build fantastic relationships with their customers and the communities in which they live - delivering brilliant outcomes for their business and for the customers that live within your locality. Your team will help ensure that homes in Telford & Shropshire become springboards for their customers to take control of their lives and achieve their aspirations. Providing the right home and the right relationship for each household, your team will help their customers build on their strengths and talents to achieve their goals. Using a coaching approach and making full use of community assets, your team will help their customers identify where they want to get to and what they need to do to get there. There's no blueprint for how you achieve this. With complete ownership for your locality, you will use your experience, business insight, the skills and experience of your team, extensive local knowledge and an ever-increasing list of contacts to set a vision and strategy for your area and ensure that your team deliver this vision. This is not a job for the faint-hearted, and it will require you to work flexibly in terms of location and time. But if you're looking for an opportunity that provides you with the autonomy and freedom to make the right choices for customers in your locality, whilst providing a supportive, energetic and innovative working environment - then this really could be right opportunity for you. About you: - Fantastic leadership and coaching skills. - Proven experience of building great external networks and having strategic influence across public and private sectors. - A strong track record of understanding and utilising connections between organisations & individuals to benefit customers and / or the business.- A strong track record of identifying opportunities to do things differently, to deliver services in a commercially beneficial way & securing them. - A track record of solid delivery in an operational environment (within a rigorous performance framework). - A thorough understanding of Housing and Support sectors.... You may have experience of the following: Locality Manager, Neighbourhood Manager, Housing Manager, Home Manager, Deputy Home Manager, Deputy Neighbourhood Manager, Housing Supervisor, Neighbourhood Supervisor, Home Supervisor, etc. This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.