Road Space Planner
We are responsible for operating, maintaining and improving England's motorways and major A roads. Consider that a third of all traffic, two thirds of heavy goods vehicles, and 98% of UK businesses rely on them, and you can see why our roads, and what we do, matters so much.
It's an exciting time to begin a career with Highways England as we invest £11 billion in our motorways and A Roads boosting capacity, tackling congestion and improving safety which why we're so grateful to our c 4,500 employees around the country. When you work with us, you're helping to connect communities, sustain business and support the economy. And with responsibility for major projects, working here is also a great move for your career.
We are currently looking for a Road Space Planner for a 9 month Fixed Term Contract.
As Road Space Planner you will be responsible for assisting in the planning and programming the scheduling and related communications of road space bookings, third party works, utilities requests and abnormal loads ensuring all requests are dealt with in a timely manner, and the scheduling is done in a way that minimises the disruption to customers and overall customer experience.
Day to day
- Process regional requests for road space via the HE SRW system or similar system as specified by the organisation.
- Collate record and interpret network occupancy data, to ensure road space bookings can be managed in a way that minimises disruption to customers.
- Identify and resolve any diversion route conflicts in line with existing procedures, escalating to the Network Availability Manager any issues which cannot be addressed.
- Proactively liaise with regional Operations colleagues (e.g. Scheme Delivery) and wider internal and external stakeholders to optimise network occupancy and minimise impacts on read users.
- Manage the necessary communications to stakeholders regarding booking confirmation, rejections or alterations.
- Ensure that the road space booking data is maintained up to date and correct at all times, and to take the necessary actions to resolve any issues; ensure that stakeholders (e.g. NTIS) can rely on the accuracy and timeliness of data to publish road works / closure updates, which enable customers to better plan their journeys (e.g. via Traffic England, mobile apps, etc.)
- Oversee the management of Abnormal Loads, including reviewing & approving Special Orders
- Assist with the management of third party works (e.g. ETON notices)
- Assist with the acquisition of Utilities records.
- To produce and distribute related information and/or reports, as required.
- Understanding of road space planning requirements, procedures and protocols, with the ability to make informed prioritisation decisions
- Understanding of customer satisfaction drivers
- Health and safety legislation, regulations, working practices and procedures
- Knowledge of the Street Works acts
- Understanding of abnormal load administration
- Competent ability in dealing with sensitive situations
- Good communications skills written, electronic and verbal
- Data and information management and distribution
- Understanding of highway maintenance and/or technical administration
- Awareness of the affect roadworks have on the customers.
So we can really get to know you and what you can offer please include a CV with your application.
You're also encouraged to include a covering note explaining how you're a great match for us: so please tell us how your skills, experience and qualifications meet both the role, and Highways England, requirements.
We're expecting this role to be popular, so we may need to close the advert early if response is strong so to avoid disappointment, please apply as soon as possible
Help keep England moving. We look forward to hearing from you.
For a full list of our vacancies please apply at recruitment.highways.gov.uk/
This job was originally posted as www.totaljobs.com/job/76746137