Customer Quality Support Engineer

Recruiter
Oscar Harrington Limited
Location
Peterlee
Salary
£28 per hour
Posted
05 Oct 2017
Closes
07 Nov 2017
Contract Type
Contract
Hours
Full Time
A Customer Support Engineer with experience first tier automotive role and electronics manufacturing is required for a contract employment opportunity with a leading international automotive company based in Peterlee. The role is offering an hourly rate of £28 per hour Ltd Co based on experience and is a 6 month contract initially, with the potential to renew. The Company Our client is a leading automotive technology company that specialises in the design and manufacture of complex, mechatronic, advanced vehicle safety systems. Key Responsibilities - Development and implementation of improvement activities to reduce; Customer PPM, Warranty costs, internal PPM and improve APQP process. - On receipt of concern, log, track, implement and verify the permanent corrective action, including the completion of the G8D report. Monitoring all deadlines. - Monitoring of customer portals to ensure updates are made according to required timelines. - Customer liaison regarding customer site visits, process and product audits and customer requirements and concerns. - Ensure APQP requirements are fulfilled for new projects covering all quality aspects. - Ensure customer requirements are monitored / tracked and built into the project and business - Process flow charts, PFMEA, Process Capability Planning (support engineering with the creation and implementation of the tasks). - Process Quality Control Plans (Prototype, Pre-Launch, and SOP) - Measurement systems analysis plan and preliminary process capability plan - Ensuring effective consideration is given to mistake proofing throughout project. - Develop safe launch plan for new product introduction ensuring Dual Launch Netting. - Including monitoring of the data produced and close out of issues raised as required. - Ensure PPAP requirements for new projects, design changed products and line transfers are fulfilled in accordance with customer and TS 16949 requirements - Customer product interface with production, feedback of any changes, concerns. - Support SQA function regarding quality of supplied parts. - Support continuous improvement of product and process quality. - Exercise high standards of H & S at all times, including Environmental Safety Awareness Skills / Experience Required - Education / Qualifications Required: - HNC in electrical / mechanical engineering discipline - Experience Required: - Two years experience in a similar first tier automotive role - Two years electronics manufacturing experience - Skills Required: - Methodical approach to problem solving - Report writing and presentation skills for both internal and external customer - Highly motivated How to Apply If you are interested in this position please APPLY NOW or for further information you can contact James Laver on ************ or email ***************************. Keywords: Customer support, PPM, APQP process, PFMEA, Process Quality Control Plans, PPAP, customer quality, automotive, electronics, SMT, PCBA, PCB, electronics manufacturing, soldering, reflow, wave, THT, semiconductors
This job was originally posted as www.jobsite.co.uk/job/959267297