Service Desk Analyst - Global Luxury Fashion Brand

Handle Recruitment Ltd
United Kingdom
£150 p day
06 Oct 2017
07 Nov 2017
Contract Type
Full Time
Service Desk Analyst | Contract, London. £150 day/rate | 6 months Handle are currently working with a Luxury Retail/eCommerce Brand in Central London. Due to a number of new projects & recent growth they are in need of one more Service Desk Analyst within their team. This will be a first line support role for a global business, which is going through some exciting developments and growth. You will be working in fast-paced ITIL (Information Technology Infrastructure Library) environment, so experience in this IT Support environment would be necessary. Key Responsibilities of Service Desk Analyst (ITIL): -Supporting 3,000+ Users in an ITIL Environment -1st Line Support across both Windows & Mac -Resolve incident and service requests tickets using the service management tool Key Skill Set for Service Desk Analyst (ITIL): -2 years' experience within an ITIL-aligned IT Support environment -Windows & Mac experience - Active Directory Support Skills -Have worked in a performance managed environment -Available ASAP If you are interested in finding out more about this contract do get in touch ASAP as interviews will take place next week for an ASAP start-date. PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.
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