Applications Analyst - Law Firm

Edwards & Mcmaster Ltd
United Kingdom
£55k - 58k per year
06 Oct 2017
07 Nov 2017
Contract Type
Full Time
Applications Analyst - Law Firm Applications Analyst - required for an award winning Law Firm. Working in a team of 3rd line analysts you will be working closely with their bespoke and customised applications,as well as being the escalation point from the 1st and 2nd line teams. As an applications analyst you will understand the needs and practices of the business and how they translate in to application delivery. You'll work closely with users to understand their needs and the way they interact with desktop applications. You'll then carry out testing of new desktop and updated desktop applications, and the OS build, to ensure they meet the requirements, and can be rolled out successfully across the firm. Responsibilities include - Gather and document desktop applications requirements - Design and carry out tests - Analyse and report on results - Detect and resolve issues with software performance, configuration, and deployment - Coordinate User Groups and Pilot Groups as part of UAT - Document new applications and enhancements for the 1st line support team This is an exciting opportunity working for a growing law firm and growing team of dedicated applications support analysts. The firm are entering a period of major investment in IT and there are lots of new projects coming up. Your skills and knowledge should include - - Troubleshooting and configuration of Windows 7 / 8.1 technical support - Office 2010 - Application configuration and deployment / installation - Test planning and execution. Prior experience in Legal IT is highly desirable, with knowledge of Document Management Systems (Interwoven or Opentext), Billing software (Elite or Aderant) and digital dictation (Big Hand) being of particular interest. If you've got a strong technical skillset in Applications Support and are looking for your next challenge in a highly regarded firm then get in touch! Applications Analyst - Law Firm
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