Port Service Engineer

Cordant Technical and Engineering
£32k - £35k pa
06 Oct 2017
07 Nov 2017
Contract Type
Full Time
PORT/MARINE AUTOMATION ENGINEER- SERVICE ENGINEER - LIVERPOOL BASED WITH INTERNATIONAL TRAVEL - WORLD LEADING ENGINEERING ORGANISATION -CONTROLS PLC AND SCADA SYSTEMS -UPTO 32k-35k BASIC SALARY + 10% PENSION + 33 DAYS HOLIDAYS + PRIVATE MEDICAL INSURANCE(INCLUDING FAMILY MEMBERS) +DENTAL COVER + FLEXIBLE BENEFITS - THE COMPANY My client is a global leader in robotics and power and automation technologies operating in more than 100 countries worldwide, and employing 150,000 people. In the UK they operate from more than 20 locations nationally and employs approximately 3,000 people. OVERVIEW This is a service position based in the port/docks working on automation controls including drives,plcs,motors for cranes. The initial 12-18 months will be residential in Liverpool but there will be a need to travel worldwide with the position so flexibility on travel is a must. Service Strategy - Provides technical support by identifying technical problems and determining corrective actions in own area of expertise via remote or on-site service in any Service category (installation and commissioning; maintenance; repairs; engineering and consulting; advanced services; extensions, upgrades and retrofits; end of life services, replacements, etc.). Focuses on one approach in delivering Service. Consulting - Investigates customer needs through professional consulting. Provides technical consulting and specialist assistance on Service solutions to management and customers by giving relevant inputs on customer requirements and proposed service products/solutions. Innovation - Determines effective Service applications, equipment and methods to develop, market or manufacture new Service offerings to respond to customer requirements cost effectively. Customer Approach - Manages customer relationships and maintains regular contacts with key customers Identifies new sales opportunities, proactively communicating both with the customer and sales teams to ensure customer needs are met and business opportunities utilized for Service growth. Conducts specialist support and advisory service for Sales team. Ensures accurate communication and exchange of technical information to the customers to address their needs and reports and follows up customer feedback to achieve high level of customer satisfaction. Projects - Performs specialist Service projects in relevant areas internally and externally (e.g. milestones, project plan, cost supervision. Documentation and reports - Prepares all required technical documents and reports for project contracts to be signed by the customer representative. Reports work done in a timely manner and provides relevant technical supporting documents to the service execution teams and follows up when needed. Operational excellence - Participates in maintenance meetings and improvement activities to proactively provide suggestions for product and quality improvement and shares with the organization/management. THE PERSON Must have 5 years experience in fault finding, repair and maintenance on automation controls on similar kit to cranes. Any marine/port experience will be advantageous. Must live within a sensible commute to Liverpool. Must be flexible on travel nationally and worldwide. THE PACKAGE Basic salary 32k-34k depending on experience Overtime Travel allowance 33 days holiday with flexible options Cordant is acting as an Employment Agency in relation to this vacancy.
This job was originally posted as www.jobsite.co.uk/job/959265254