Senior IT Support Engineer - Reading

Recann Ltd
£45k - £55k pa + Pension and Benefits
05 Oct 2017
06 Nov 2017
Contract Type
Full Time
Senior IT Support Engineer - Reading Excellent opportunity for an experienced IT Support Engineer to work for a leading Cyber Security organisation based in Reading! We are looking to recruit a Senior Engineer who has experience working with DDI. Our managed security services team is an established, dynamic, agile IT & Information security provider operating from both Reading and Leeds. We have a strong track record of defining, implementing and supporting both security and IPAM (Internet Protocol Address Management) solutions and services for customers across a variety of industries. Key Responsibilities (include): This position offers an opportunity to join a dynamic technical support team which provides front line technical support for IPAM products and services. This role will focus on providing supplying software solutions in the network management area for large, multi-national blue-chip customers in the Domain Name Service (DNS), Dynamic Host Configuration Protocol (DHCP) and IP Address Management (IPAM) space. Main responsibilities will include first, second and third line telephone technical support enquiries from customers and providing technical support, workarounds and solutions for customer problems. As the role is a senior position, there will be a requirement to lead the managed service changes which will involve some configuration as well as other changes on customer facing servers. Key Skills: - Experience in Supporting DDI, DNS and DHCP (ISC Bind rather than Microsoft) - Microsoft Server 2003 + AD Skills - Sybase Database Operations Knowledge - Red Hat Linux/Solaris. - VMWare - Virtual machine software - Experience working on a helpdesk, IT environment. - Responsible for adhering to all internal policy and procedures in relation to security and quality best practice. - Networking knowledge. - Full UK Driving License An excellent package and fantastic career opportunities are available for the right candidate. If this is of interest we would love to hear from you!
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