Infrastructure Project Engineer - 3rd Line / Implementation - MSP

United Kingdom
£50000 - £65000
05 Oct 2017
06 Nov 2017
Contract Type
Full Time
Infrastructure Project Engineer - 3rd Line / Implementation Two vacancies have arisen with an extremely well-regarded IT Service Provider based in Central London for Infrastructure Project Engineers. Ideally you'll have experience working within an IT Service Provider or Managed Service provider environment. This business is fast-growing and wins a considerable amount of new business via word-of-mouth - the team are highly capable, non-pretentious and are extremely well-regarded among their clients. They are looking to recruit the best to join this team; hence the excellent salaries on offer. You will be involved in the design and implementation of technology together with the management of end to end project lifecycles, from conception to handover to support. You'll take full ownership on each project and will serve as the key contact for the customer within the business for the duration of the projects. The company offers a fantastic learning environment working alongside many experts in the latest technologies and provides special focus on training and development. Role requirements: - Undertake technical reviews of the IT infrastructure of potential new clients, capturing sufficient data to enable us to bid for business accurately. - Recommend changes in the infrastructure for existing and potential new clients to meet the client needs. - Undertake the technical design for potential infrastructure changes, or other projects to enable a full costing to be undertaken. - Ensure that all projects are well planned, taking into account reasonable timescales to complete the work, contingency, risk planning, resource availability and client expectations. - Carefully plan the technical and operational aspects of agreed projects, collaborating and communicating internally and where necessary with the client to ensure that all elements of the project have been incorporated into the plan and are well understood. - Undertake technical implementation activities, either stand-alone for small projects or as part of a team for larger projects, either on client sites or remotely from our HQ. - Act as the main point of contact with clients on designated projects to manage expectations, provide regular project reporting and to support clients in the delivery of their own responsibilities within the projects. - Following project completion, ensure that all project work is carefully and fully documented and formally handed over to the Service Desk and Infrastructure teams Experience / Qualifications: - Ideally MCITP Server or Enterprise Administrator qualification - Project Management qualification desirable - Strong understanding of Windows Server Operating Systems, 2012 R2 - Strong understanding of virtualisation technologies and concepts - Ideally a background in Cloud Solutions, eg Azure, VMWare, Office 365, EMS - Proven ability in solution design and implementation - Customer facing skills - ideally worked in an IT outsourcing / Consultancy environment with external customers - History of successful technical consulting and architecture engagements within the SME space
This job was originally posted as