Digital Business Analyst

The Associates Global Ltd
United Kingdom
50,000 - 60,000 + Bonus and benefits
05 Oct 2017
06 Nov 2017
Contract Type
Full Time
The Associates are looking for a Digital Business Analyst to join an exceptional business in South West London. Exceptional because it is a family first mentality which is driven from CIO level down. They are growing and they have long term programmes underway to continually improve the business as well as the way they interact with their customers. The role As the Digital Business Analyst you will have to be an influencer with notable communication skills as well as the knowledge and confidence to work between the business and IT to deliver the best outcomes across both disciplines. The scope may include any or all of the following; qualitative & quantitative analysis, formulating initiatives, defining requirements, process design/improvement, test support and BAU transition. One of the most sought after background points in your experience is a solid knowledge of and experience in Agile. Your duties - Undertake end to end business change impact assessments covering IT/business processes/application landscape in conjunction with relevant stake holders - Business, IT and Operations. - Identify & evaluate potential solution options (incl. external suppliers) in conjunction with Architecture Team. - Provide estimates (in conjunction with other IT disciplines), timeframes & costs for the proposed solution. - Requirements elicitation, prioritisation, analysis, specification and validation including the facilitation & the co-ordination of users, meetings, workshops etc. to enable requirements gathering/validation, ensuring common consensus from stakeholders. - Produce analysis artefacts such as business processes, activity diagrams, use cases, product backlogs, customer journeys, user Stories and acceptance criteria to assist the definition of a project. - Proactively building, grow & strengthen business & IT relationships, developing the trust of both internal & external customers. - Support test activities by reviewing test plans/scripts & defect resolution (when required). - To work closely with the Project Manager to deliver the project according to the time, cost & quality parameters that have been set & according to the project standards by reporting progress including any (potential) slippage, issues & risks. - Manage third party suppliers when requested. - Provide guidance & support to Graduate Business Analyst(s) & other team members in business analysis best practice Although it is not strictly mandatory that you have the Digital skills and experience below it would most certainly lend positive weighting to your application if have work on the following - A proven track record as a Digital Business Analyst with experience across - Multi - channel - Online Payments - Mobile Platforms - Website Design - Customer Journeys - Developing BA artefacts on digital / mobile projects - Customer Journey, Storyboarding and Wireframing, User Stories and Acceptance Criteria, Functional Design and Digital User Experience. - Digital User Experience : Experience of designing sales, marketing and service customer journeys - Web Analytics Tools and methodologies ( Omniture, Google Analytics, Web trends) There is a lot to do here and if you are a positive capable Digital Business Analyst who is looking for an environment where there is change and the positive contribution to that change is appreciated then I would love to hear from you.
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