Senior Travel Consultant

Recruiter
Travel Futures
Location
United Kingdom
Salary
Up to £24,000 per annum plus commission (OTE £28k)
Posted
05 Oct 2017
Closes
06 Nov 2017
Contract Type
Permanent
Hours
Full Time
Senior Travel Consultant – Up to £24k plus commission - South West London

A Senior Travel Consultant is required to join the sales team in their cycling holiday division. As Senior Travel Consultant you will be working for a renowned holiday company who specialise in cycling and walking tours.

You will be an enthusiastic travel consultant with 1-2 years’ experience within travel, who is keen to further develop their career and support the growth of the activities holiday division.

The Senior Travel Consultant will be responsible for the following

  • Responding to all telephone and email travel enquiries within agreed timescales from direct customers and travel agents
  • Ensuring that all leads are followed up and a high conversion rate of bookings is achieved in relation to targets
  • Provide expert advice and customer service
  • Accurate processing of bookings on the reservation system
  • Administration of cancellations and amendments to bookings
  • Assist in training and the support of sales and administration staff
  • Jointly responsible for the distribution of email and live chat enquiries
  • Responsible for producing weekly update reports on the team’s lead pipelines
  • Weekend shifts to cover sales and operational calls (on a rota basis)
  • To provide temporary overseas representative cover as required
  • Liaising with suppliers to confirm and amend bookings and transfers
  • Dispatching client documentation
  • Assisting in product and price loading
  • Maintain a high level of product and competitor knowledge
  • Any other task or duty as required by the business
The successful Senior Travel Consultant will have excellent sales skills and 1-2 years travel experience. As Senior Travel Consultant you will have an eager attitude towards learning new product and new ways of working and also have the ability to deliver the very highest levels of customer experience. You will have a strong telephone manner and attention to detail, be very organised and also have a passion for cycling and activity based holidays.

To apply for Senior Sales Executive, or for your career in the Travel Industry, please send your CV to Travel Futures and apply below.


This job was originally posted as www.totaljobs.com/job/76728356