Infrastructure Support Analyst

Code Red Associates Ltd
United Kingdom
£43k pa, plus benefits
03 Oct 2017
06 Nov 2017
Contract Type
Full Time
Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for an Infrastructure Specialist to work for a niche respected & established organisation with offices in South West London. The purpose of the role will be to deliver 2nd & 3rd line infrastructure support to the organisations users/customers whilst acting as a subject matter expert on the organisations portfolio of Servers, Desktops, Networks, Security, Firewalls, Emails and Virtualisation technologies. Your day-to-day responsibilities will include the design, installation, optimisation and maintenance of Windows Servers and Operating Systems from 2008 2012 to include Active Directory, Group Policy, DNS, WINS, DHCP, DFS & WSUS; creating and maintaining Citrix XenApp & VMware environments; manage Change Control; ensure Service Desk support calls are logged and resolved in a timely fashion; Application Delivery & Disaster Recovery. Essential: - Proven second/third line support experience - Excellent troubleshooting skills and delivering high levels of customer service - Support and administration of MS Windows 7 & 10, Windows Server 2008 & 2012, including Active Directory administration & Group Policy management, systems imaging and deployment - Support and administration of virtualised environments and VDI, ideally Citrix and VMware 5/6 - Experience of supporting productivity suites: Microsoft Exchange 2010, Exchange Online and Microsoft Office, ideally Office 2010 and Office 365. - Experience of undertaking time critical project based tasks and activities - Experience of supporting and configuring a VOIP System - Supporting and administering mobile devices e.g. laptops, smart phones, tablets, Apple IOS or Android Desirable: - ITIL certification - MS Certified Administrator (MCSA 2012) or equivalent - Microsoft SCCM - Cisco Unified Communications Manager An excellent career move is on offer for the right candidate. This is an immediate requirement, so please apply today for swift consideration. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job.
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