Application Support Analyst - £20k - £30k - Marlow

Spectrum IT Recruitment Ltd
£20k - £30k pa
05 Oct 2017
06 Nov 2017
Contract Type
Full Time
Application Support Analyst - £20k - £30k - Marlow SQL, Windows, Office £20k - £30k Marlow, Buckinghamshire Application Support Analyst required to join an expanding software company based in Marlow, Buckinghamshire. The company are currently experiencing high volumes of growth due to an increasing client base and are looking to add an Application Support Analyst to their existing software support team. Examples of responsibilities: - Providing 1st/2nd line application support of the company's product range via telephone and email - Escalating high priority requests to ensure all problems are resolved as quickly and efficiently as possible - Follow documented procedures for customer support, identifying and suggesting improvements where necessary - Provide training and support to other team members Key Experience: - SQL - Experience in an application/software support position - Excellent communication skills - Microsoft Office knowledge Any experience in one or more of the following would be advantageous: - Windows Servers - IIS - C# - .NET If you are looking for an opportunity of this nature please contact *************************** or call on *************
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