Technical Service Manager (Software, NET Environment)

Recruiter
Digitek Resourcing Ltd
Location
Surrey
Salary
£50,000 - £60,000 Per Annum
Posted
04 Oct 2017
Closes
06 Nov 2017
Contract Type
Permanent
Hours
Full Time
Technical Service Manager (Software, .NET Environment) The opportunity This is a fantastic opportunity for a Technical Services Manager - Software .NET Environment to join a leading Financial Service company, you will coordinate and manage all of the activities within the Software Development team. We are looking for candidates with some of the below experience - Line manage a team of 3-4 developers - Single point of contact for all service related issues within a digital platform - Drive monitoring of platform, enhancing alerting capabilities - Govern quality delivery across the platform - Manage incidents as and when they arise - Continuous improvement across platform and implement ideas where appropriate - Continuously track platform is meeting SLA's, reporting progress on a regularly basis i.e. weekly, monthly, quarterly - Experience in understanding monitoring tools, for example Microsoft insights, Power BI and Google Analytics - Track live production issues using incident management tool with desire to lower number of issues raised per application - Good customer service - Ideally from developer's background, preferably in .Net and now moved into Technical Service Management
This job was originally posted as www.jobsite.co.uk/job/959254831