Junior IT Support Engineer

Location
Middlesbrough
Salary
£14000 - £18000 per annum
Posted
09 Oct 2017
Closes
06 Nov 2017
Ref
00074348
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This IT services company is seeking a Junior IT Support person to compliment their IT support professionals based on site. You are required to have an understanding of Servers and Workstations and expertise knowledge of Microsoft Windows 7/8/10. You will be troubleshooting end user support calls coupled with desktop installations.

You must have a customer facing attitude with an emphasis on providing an excellent customer feedback and training will be provided to ensure that you are capable of performing day to day tasks.

Self determination to succeed, learn and further their career will be supported by the company.

Your daily work tasks will be:-

- Handle and take calls made to the service desk
- Remote troubleshoot where possible
- Fix and troubleshoot End user Incidents
- Provide technical input as and when required
- Installs and upgrades (Both Hardware and Software)
- Liaise with third parties

Minimum Experience Required:-

- Understanding of Microsoft Windows 7/8/10
- Understanding of Networking Infrastructure
- Candidates with Microsoft Qualification's will be given a preference.
- Excellent communication skills (Oral and Written)

Benefits:
23 Days holidays plus bank holidays
Free onsite parking
Optional workplace pension

This position is based on-site in Middlesbrough North East.

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