Account Manager

Location
Birkenhead
Salary
£30000 - £50000 per annum
Posted
09 Oct 2017
Closes
06 Nov 2017
Ref
00074324
Contact
Recruitment Genius Ltd
Function
Sales
Contract Type
Permanent
Hours
Full Time
This growing office equipment and solutions supplier require an exceptional Account Manager. They are looking for a highly motivated, hungry, dedicated and customer focused Account Manager to control a portfolio of clients to the highest level.

Focusing on key clients, you will be expected to establish new business opportunities within existing client groups. The role requires you to deliver against business priorities and targets and drive our growth via account management.

You will also work very closely with the Managing Director providing support on preparing reports and dealing with clients whilst adding value to the service that we offer.

Key responsibilities include:

- Maintain, enhance and develop client relationships, to retain existing business and maximize use of company services and products whilst maintaining profit levels.
- Manage contracts ensuring renewals targets are achieved and sales volumes maintained.
- Achieve a % year on year growth in sales for your portfolio as agreed with the Director
- Maximise opportunities for upgrading contracts and cross selling products and solutions by knowing your client's business intimately.
- Build and maintain a network of referral partners to maximise sales opportunities.
- Identifying commercial opportunities to develop new and profitable revenue streams, clients and projects.
- Maintain the required activity and targets
- Attend a minimum number of field based appointments (to be determined on appointment)
- To have a full understanding of our products and services.

Key Skills/Qualifications/Experience:

- Due to the nature of the role, minimum of 3 years experience in a similar Account Management role is required
- Currently working in or have worked in IT / software sales or telecoms sales.
- Experience of providing excellent customer services in a business-to-business industry.
- Excellent analysis skills and ability to identify business opportunities.
- Technically literate and able to sell a range of equipment and software solutions.
- Excellent attention to detail and an ability to report critically and analytically.
- Ability to influence others.
- Ability to work effectively as part of a team.
- Exceptional organizational skills and ability to manage own workload and timetables.
- A willingness and aptitude to learn new skills.
- Excellent customer service skills, with the ability to develop strong lasting client relationships
- Superb communication and interpersonal skills, both written and verbal and outstanding telephone skills
- High standard of IT literacy, including good working knowledge of Microsoft Office and Pipedrive CRM
- Proactive approach, with the ability to manage own workload and prioritise effectively
- Comfortable compiling proposals and agreeing customer contracts
- Ability to effectively manage customer relationships, promptly respond to queries, ensure promises are kept and manage expectations

What will I receive in return?

- Salary: £50,000 OTE

Apply for Account Manager

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on Independent Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.