3rd Line Support Engineer - Stockport £46K

Recruiter
Adria Solutions Limited
Location
Stockport
Salary
£40k - £46k pa + + Bonus + Benefits
Posted
05 Oct 2017
Closes
05 Nov 2017
Contract Type
Permanent
Hours
Full Time
3rd Line Support Engineer - Stockport £46K. Our client based near Stockport, Cheshire is currently looking for a skilled 3rd Line Support Engineer. You will be working for a growing organisation with the following responsibilities: * Managing the Information Technology infrastructure estate, ensuring high levels of availability and system performance. * Implementing change in a robust and secure manner in a highly virtualised environment. * Provide technical support for all existing and new technology used within the Group * Implement, develop and support the desktop, server, SAN and software infrastructure estate * Identify areas for improvement within supported systems by the proactive analysis of incident root causes * Maintain and improve technical knowledge of internal systems and the technical marketplace in which these operate * Act as a technical escalation point for 1st and 2nd line team members in order to resolve incidents and provide resolution * Work with 3rd party suppliers and support teams to resolve escalated incidents related to the IT estate * Monitor and maintain all environments to ensure agreed system availability, performance and security is maintained * Provide technical knowledge, expertise and consultancy on infrastructure project work * Analyse incident trend information to drive change to processes, procedures, systems and services within the Infrastructure team * * This role would suit an enthusiastic Technician, who is keen to work on cutting edge projects, interfacing with all areas of our business. Technical skills and experience: * Experience of working in an enterprise environment * Advanced knowledge of VMware vSphere & Hyper V * Advanced knowledge of key infrastructure platforms and tools: Active Directory, Exchange 2016, Microsoft Terminal Services, VDI, Microsoft Server 2012/2016, Office 365 * Experience of MS SharePoint 2013 * Strong working knowledge of System Centre 2012 including Operations and Virtual Machine Manager & Configuration Manager * Strong understanding of WAN & LAN networking concepts including: TCP/IP, DHCP, WINS, DNS * Strong interpersonal skills * Advanced knowledge/experience of IT systems - delivery, maintenance and support * Strong understanding of ISS and Application Web Services & Group Policy * MCSE qualified * VMWare and/or Hyper V Certification Desirable experience * ITIL qualified * Experience of Cisco UCS hardware (preferred) 3rd Line Support Engineer - Stockport £46K If you are interested in this position, please send your CV or call ************ for more information. 3rd Line Support Engineer - Stockport £46K
This job was originally posted as www.jobsite.co.uk/job/959247783