Application Support - CRM/SQL - Redditch

Senitor Associates Limited
£16k - £20k pa
05 Oct 2017
05 Nov 2017
Contract Type
Full Time
Application Support - CRM/SQL - Redditch I am currently recruiting on behalf on a prestigious Software house based in Redditch. They are looking for an excelling candidate to join their team as an Application Support Analyst focusing on the Client side of things. Application Support - CRM - SQL - Bespoke Software Your main responsibilities will be: *Providing 1st and 2nd line support for the company's software applications. *Recording details of each call or email received, categorising and prioritising the incidents, endeavouring to provide a first time resolution. *Ownership and progression of issues throughout the incident lifecycle escalating to relevant senior members if needed and providing the client with regular updates. *Providing clients with the level of service consistent with a market leading organisation, this position has a high customer service focus so strong written and verbal skills are required. Application Support - CRM - SQL - Bespoke Software Technical Skills : (Desirable) *CRM *SQL *Bespoke Software Support If this role sounds like something you are interested in then please send your CV to Hollie(.) Lapworth ( @) Senitor(.) Com or call me on ****************** Application Support - CRM - SQL - Bespoke Software For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
This job was originally posted as