Support Engineer (JavaScript / SQL)

Understanding Recruitment Ltd
Kingston Upon Thames
£40000.00 - £45000.00 pa + Shares + Benefits
05 Oct 2017
05 Nov 2017
Contract Type
Full Time
Support Engineer (JavaScript / SQL) We have a new and exciting opportunity for a Support Engineer (JavaScript / SQL) to join our dynamic and friendly team based in Kingston Upon Thames during an exciting time of our organisation's development. As the successful Support Engineer (JavaScript / SQL) you will be responsible for provide technical support for our AIOps (Algorithmic IT Operations) internally to our field services team and externally to our customers. The Support Engineer (JavaScript / SQL) will be part of highly-skilled and growing team, working for a rapidly expanding organisation working closely with the engineering team to provide L2 and L3 support. The successful Support Engineer (JavaScript / SQL) will also ideally have experience in the network fault/event management domain. This is an exciting opportunity for a driven, enthusiastic Support Engineer (JavaScript / SQL) who has excellent customer service skills. You should enjoy solving customer issues and will have the ability to evaluate, troubleshoot and follow-up on customer issues as well as replicate and document for further escalation. Skills/Experience required for the Support Engineer (JavaScript / SQL): - Experience in JavaScript - Able to write SQL and have recent experience with relational databases, MySQL preferred - You have solid experience in Linux/Unix and are not afraid of the command line - Basic System Admin experience - Fantastic written and verbal communication skills Ideally, previous experience supporting a network fault/event management product would be beneficial. This is a great career opportunity for a Support Engineer (JavaScript / SQL) who wants to join a company that can propel you're career progression forward. Support Engineer (JavaScript / SQL) Salary: £40,000 - £45,000 (dependent on experience) + Share Options + Benefits Location: Kingston Upon Thames Apply now for this exciting opportunity Understanding Recruitment is working as an agency for this vacancy.
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