Retail Office Manager

Helen & Douglas House
Band 5 (£22,128 - £28,746) per year depending on experience
04 Oct 2017
05 Nov 2017
Contract Type
Full Time
The Role:

Do you need a new challenge? Do you want an exciting and varied role? We are looking for a confident and experienced Office Manager to be responsible for the day to day management of the retail administration team and the ever changing logistical management of our Charity Retail sector. This involves implementing, managing and maintaining systems and procedures which ensure the Retail Office functions efficiently and effectively and in a business-like manner.

Who we are looking for:

We are seeking to recruit an organised and efficient Office Manager, with the confidence and experience to deputise for the Retail Logistics Manager in his absence and operate in a manner which reflects the ethos of Helen and Douglas House.

The successful applicant will have:

Essential -

Qualification in Business administration at level 4 or above, or demonstrable equivalent experience.

Have a sound background in secretarial and administrative dutiesSignificant previous experience in an office manager role or senior administrative role.Significant previous experience of managing administrative systems and processes.Experience of working with a range of administrative systems, to manage, collate and report on the data.Experience of managing and developing a team.Be able to prioritiseHave excellent administrative and customer service skillsDemonstrate excellent communication skills, including an impeccable telephone mannerExcellent IT skills in Microsoft Word, Excel, Powerpoint and OutlookExceptional Customer Service skillsHave commitment and a conscientious approach to workHave a proven reliability, excellent time keeping and attendance recordHave the self-confidence and self-reliance to undertake the roleBe able to work under pressureBe flexible and capable of using initiative, tact and discretionBe confidentialThe post holder must be able to drive in order to discharge the duties of the role.Desirable -

Shorthand and minute taking qualificationThe Charity:

Helen & Douglas House cares for terminally ill children, young adults and their families through exceptional hospice care. We provide medical, emotional and practical support, helping families deal with the implications of living with a child who will die prematurely, so they can make the most of their time together. As a charity we rely almost entirely on donations to support our families.

Please note that we do not accept applications by way of CVs.

The closing date for applications is Sunday 22nd October 2017. Interviews will be held the week commencing 30th October at Aylesbury Retail Office, Broadfields Retail Park, Bicester Road, Aylesbury, Bucks. HP19 8BU.

Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

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