IT Support Analyst - PC/MAC - London - £170pd

Recruiter
Digital Gurus Recruitment
Location
United Kingdom
Salary
£170 p day
Posted
05 Oct 2017
Closes
05 Nov 2017
Contract Type
Contract
Hours
Full Time
IT Support Analyst - PC/MAC - London - £170pd - Casper Suite, Adobe, OSX 10.6 IT Support Analyst - PC/MAC - London - £170pd IT Support Analyst - Casper Suite, Adobe, OSX 10.6, Primarily 2nd Line Support, your role will be to provide IT Support to the global users, supporting both Windows and Mac based systems. Digital Gurus are currently working in partnership with a global media brand in the recruitment of an IT Support Analyst. As an ambassador for the IT team your role is critical to providing efficient and responsive IT support to the group. Overview- Support the business in delivering for clients - Monitor, maintain and resolve service desk calls 1st/2nd line requirements- Subject matter expertise in Mac and Windows desktop support- Provide creative and business application support to an advanced level Technical:- Advanced support and working knowledge of Adobe CS6, Cinema 4D and Vectorworks- Excellent knowledge of using Casper Suite for Inventory, Imaging, Patch management, Software distribution, remote control, security management, licence management, usage management- Strong scripting & packaging knowledge of Mac infrastructure, competent enough to automate the Mac supported applications and deploy through Casper Suite Desktop support of Mac from OS X 10.6 onwards. Additional:- Strong troubleshooting skills with Mac hardware- Knowledge of integrating and managing Mac and PC infrastructure using Microsoft Active Directory- Good troubleshooting and support skills supporting Windows 7 on 1st and 2nd line level. IT Support Analyst - PC/MAC - London - £170pd - Casper Suite, Adobe, OSX 10.6 IT Support Analyst - PC/MAC - London - £170pd
This job was originally posted as www.jobsite.co.uk/job/959248942