CRM Executive

Michael Page Marketing
West Bromwich
£24k - £26k pa
03 Oct 2017
05 Nov 2017
Contract Type
Full Time
- Brilliant opportunity to join a large retail company - Seeking an experienced CRM Executive for vibrant company Client Details Our client is a National Retail company based in the West Midlands that is continually focused on improving service and quality. Description The CRM Executive will be responsible for analysing key data in order to understand customers and make recommendations on the loyalty programme strategy. This information will give a clear perspective on how shoppers and also provide key commercial information on store KPI's. They will work closely with the Marketing team to assist in tailoring customer focused offers and campaigns in order to increase sales and footfall into stores as well as online. They will have a wider understanding of competitors and will monitor competitor behaviour and understand the customer's opinion toward competitors, in order to identify opportunities for our client within the market. They will execute loyalty campaigns that engage with the retailers customers through multiple channels. The CRM Executive will have excellent communication skills and will work with cross-functional teams within the business. Profile The successful CRM Executive will have: Understanding of CRM software An analytical mind-set Excellent communication & team skills Good Commercial understanding A "can-do" attitude Brilliant organisational skills Job Offer Salary £23,000- £26,000 + Benefits
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