Trainee IT Desktop Support Engineer - Gatwick

Wave Adv Ltd Acapella Recruitment
United Kingdom
£19k per year + Bonus+Bens++
29 Sep 2017
05 Nov 2017
Contract Type
Full Time
Trainee IT Desktop Support Engineer - Gatwick Salary £19,000 + discretionary bonus + Free parking + 25% train discount on season tickets. Our client is recruiting for a Trainee Desktop Support Engineer to work within their Group IT department at their head office in London-Gatwick. The successful candidate will assist the Group IT function in ensuring that an effective IT service is provided globally by supporting all users and maintaining a healthy IT system. Previous experience in the setup, configuration, and troubleshooting of desktop / notebook hardware is essential for the role. The Key Job Responsibilities: IT Support - Provide support to all users of the company's IT system worldwide to address queries, resolve systems issues and advise on use of systems. - Set up and configure printers, scanners, phones, and other peripherals. - Set up, maintain and troubleshoot Microsoft Windows desktops and notebook computers. - Order computer supplies e.g. printer cartridges. Maintenance - Maintain inventory of all hardware and software resources and parts. - Carry out maintenance as required for Desktop systems hardware used in the company. - Assists in maintaining LAN/WAN records and, as appropriate, telephone systems cable. - Contributing towards documentation of IT policy and process. Communication - Participate in conference calls to ensure effective sharing of information and full awareness of others in the IT team and other offices. - Maintain good communication with all end users and other members of the technology department. - Keep up to date with activities of other IT professionals using the appropriate network of communication. - Keep up to date with industry changes, procedures and requirements relating to job role. If you are interested in this superb opportunity with a leading company, please apply with your CV and covering letter ASAP. *PLEASE NOTE - by applying to this position, you agree for your CV & cover letter to be submitted to our client, who shall contact you directly, should your application make their short-list.
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