Field Support Engineer

Roc Search Limited
05 Oct 2017
05 Nov 2017
Contract Type
Full Time
Roc Search is currently recruiting for a Field Support Engineer for a client of mine based in Oldham, Great Manchester. Location: Field based, specifically in Oldham Job Type: Permanent employment Start Date: ASAP Salary: £18 -20K per annum, plus travel expenses between sites Responsibilities: - Act as escalation contact for various sites within the area - Effective management of alerts and incidents; supporting 1st & 2nd Level. - Effective management of team workloads and direct problems to senior engineer - Ensure that service requests are progressed in line with contracted SLA's - To assist with on boarding of new users; password set up. - To assist with creating and maintaining knowledge Requirements: - Proven desk side support experience - Proven knowledge of Microsoft Windows operating systems; Windows 10 - Proven knowledge in supporting Microsoft Office - Proven experience as a hardware engineer in Desktop, Laptop and printer maintenance/repair - Flexible on working hours & overtime - Must be eligible for enhanced DBS check - Valid UK Driving Licence & vehicle Apply now for immediate consideration. Please send me a copy of your CV in MS word format or give me a call on ************** As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.
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