User Researcher - SC Clearance

Evodia Limited
United Kingdom
up to £600/Day
03 Oct 2017
05 Nov 2017
Contract Type
Full Time
Contract Opportunity Rate: up to £600/Day DOE Location: London Duration: 6 Monthswith the opportunity to extend for a further period up to a maximum of 6 months. Customer: Home Office Summary: To work in the data analytics competency centre on a number of products providing services to the Home Office customers. The User Researcher will form part of a core product team. Who the specialist will work with A multi-disciplinary agile team including UX designer, front-end developer, back-end developer, content designer, dev ops, infrastructure, architecture, product manager and application manager. What the specialist will work on * Development and analysis of User Surveys * Review feedback * Perform Discovery research with new user group(s) * Perform regular evaluative testing * Perform access needs research * Gather requirements for a self service portal * Develop requirements and analyse findings of Web Analytics * Support operational assurance services * Test integration solutions Essential Skills/Experience - Demonstrable experience of planning, organising and conducting research with internal government employees, including within highly secure environments - 12% - Knowledge and experience of defining, measuring and leading on the use of analytics to inform user insight in conjunction with other methods - 12% - Demonstrable strong interpersonal skills and leadership experience in a complex agile environment, who knows how to make projects succeed - 10% - Have a degree in the relevant field combined with demonstrable experience. Degrees in HCI, psychology, anthropology, design research or similar are relevant - 10% - Knowledge of how complex applications can comply with W3C WAI standards, experience of evaluating compliance and research with users with access needs -10% - Full understanding and demonstrable experience of research methodologies. Capability to select best technique. E.g. Qualitative: in-depth interview, usability testing, and contextual enquiry. Quantitative: benchmarking survey, web analytics - 6%. - Comfortable with ad-hoc research request from other teams and providing support when can - 5% Nice-to-have skills and experience Experience of the Government Digital Service's Design Principles and Digital Service Standard and its application to internal products and services
This job was originally posted as