Branch Manager

Rhodium Consulting
32000 + Super package
03 Oct 2017
05 Nov 2017
Contract Type
Full Time
REF: PJ0000311 Branch Manager (Merchant) - Leicester. Salary £28-32,000 + Car + package. My client is a notable name within the sector. Their brand is well recognised in the industry where they have built their foundations on quality and service. We are seeking a seasoned and talented Branch Manager who is keen to take on a new challenge. You MUST have a strong management background behind you and be seeking a role where you can lead from the front and put your stamp on matters. The Role As a Branch Manager you will build strong relationships with staff and customers as you ensure sales and productivity targets are met and the highest standards of service are upheld. Leading, training and developing your team while troubleshooting any problems that occur, you will be closely involved in everything from monitoring performance to co-ordinating promotional activity. An inspiring leader, communicator and team builder, you will also be able to interpret complex information and act decisively on it. But most of all, you will share our 100% dedication to delivering excellent customer care. Knowledge, Skills & Experience Required - Driving License is essential - Branch Manager - Commercially minded. Experience of delivering results. - Stock Management skills - Knowledge of current Health & Safety legislation - Good communication skills / negotiation - Leadership skills - Team building skills - PC Literate - Ability to interpret and understand figures and act upon the interpretations - Knowledge of transport legislation Key Results Areas - Maintain Company confidentiality - Customer service is monitored and standards maintained. - Leading, motivating the branch team and troubleshooting where problems occur. - Ensure staff have adequate product knowledge and are trained to meet the needs of their job roles. - Compiling reports to assist in operational forecasts. - Maintenance of branch personnel records. - Monitor local competition to assess own performance. - Provide branch information to Regional Director and action matters arising from meetings and/or telephone conversations. - Co-ordinate promotional activity. - Health & Safety Policies and Procedures and staff training are carried out as required by Company Policy. - Your remit will be to manage things and focus on the sales of the branch. Achieving and exceeding sales targets at optimum margins. To ensure high standards are met, creating and maintaining a loyal customer base and providing a first-class service. Empowering and developing staff to achieve their business objectives and their full potential. What are we looking for? - Ø Branch Manager who has previous experience working for a merchant * A leader who is able to assist in developing less experienced staff with technical / product queries * Is credible and professional, driven and focused * Has strong attention to detail * Is well planned and structured in delivery of customer requirements * Has previously sold or assisted customers with purchases * Has excellent customer service skills and can naturally generate relationships with new and existing trade and retail customers - Ø Strong managerial experience Builds rapport and can interpret customers idea's and is able to adapt them * Is enthusiastic and passionate about delivering an outstanding level of service * Deals with customer complaints and problems promptly and escalates if necessary talented Manager. - What are the benefits? - On top of a very rewarding career with a company that will always be committed to your development, you can look forward to a competitive salary, company bonus scheme, share scheme, company pension scheme, life assurance, staff discounts and various flexible benefits. - If you have the key experience that we require and you would like to work for a company that values its staff - then we would like to hear from you.
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