Claims Manager

Employment Specialists Ltd
£40k - £50k pa
30 Sep 2017
05 Nov 2017
Contract Type
Full Time
Claims Manager Ipswich £40-£50k A major local Employer is looking to recruit another talented Manager to be responsible for a technical claims handling team. The team delivers technical excellence to its Clients and includes many qualified and experienced Claims professionals. Your main responsibilities will include: - Leading the team, managing all people aspects to achieve excellence. - Managing and monitoring operational performance against SLA's. - Take responsibility for delivery of first class service to Clients. - Identify and support development opportunities for the team. - Maintain key relationships with Clients and suppliers. - Maintaining effective working relationships, internally and externally. - Ensure that objectives and goals are effectively communicated and that team and individual assessments are regularly completed. - Ensure that quality and compliance procedures and processes are adhered to meet internal and external regulations. - Supporting and continual process improvement. - Ensure consistent processes are implemented while ensuring all training and mentoring is effective. To be successful in this role, you will demonstrate: - Technical claims knowledge, including Commercial classes - Good people leadership experience - Ability to work under pressure and to tight deadlines - Strong analytical and organisational skills - Excellent communication skills both oral and written
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