Infrastructure Services Manager
Senior Service Manager job or Senior Infrastructure Project Manager job ITIL Prince2 Agile
Your new company
Our client is Europe's leading independent provider of IT infrastructure services, enabling users and their business. The Global Infrastructure Operations Division forms the core for Infrastructure Support for most of the Contractual Services delivered to our customers from Event Management through to Data Centres. They are a people orientated and customer focused organisation looking for an exceptional Infrastructure Services Manager to join them.
Your new role
In this Senior Service Manager job or Senior Infrastructure Project Manager job you will be responsible for governing service delivery, service level attainment and continual improvement. Working with the Heads of function and other Infrastructure Service Managers to improve the overall service offering from Group Infrastructure Operations. You will also be responsible for the end to end delivery from the internal technical and ITIL service lines into our client's Contractual Services accounts.
What you'll need to succeed
You will have in depth understanding of ITIL service line and technical tower delivery; proven experience working with and managing both direct and virtual teams; strong customer facing skills; experience of cross-functional ecosystem service delivery; experience of both crisis management and influencing service strategy and the ability to gain and maintain trust and respect of clients.
What you'll get in return
You will get plenty of variety, opportunities for personal development, career progression, and a constant stream of new challenges. All in a dynamic, action-orientated and supportive environment where business leaders are accessible. You will also receive a competitive salary, company car or car allowance, and a great benefits package too.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
This job was originally posted as www.totaljobs.com/job/76687021